Comments on: Book Report: Burning Down the House

By: Cali

Cali — Fri, 22 Feb 2008 00:17:11 +0000

I read the preview pages on amazon.com. It is really interesting. I also see that it is endorsed by bitterwaitress.com.

By: JR in San Diego

JR in San Diego — Tue, 19 Feb 2008 22:02:28 +0000

I have not read the book yet. I am going to order it from Amazon soon. I caught a server about 2 weeks ago that was splitting breakfast checks. Because we take a lot of vouchers, the server would split the checks everytime she received cash and close them to a voucher instead. Another server turned her in to me after he saw her doing this.

By: Anonymous

Anonymous — Tue, 19 Feb 2008 21:39:32 +0000

Unfortunately, most of these types of scams are passed down from server to server. I usually have to make sure that my more experienced servers are not getting too “friendly” with the newer servers so that they are not coming up with new ways to run a scam and just keep on top of everything in general. Trying to keep the people honest is tough!

By: Paul

Paul — Wed, 13 Feb 2008 18:33:48 +0000

I can’t believe how naive I was about theft before I took a look at this book. There are so many ways that a server can steal. The book has been a huge help to me in putting in the proper controls.

By: jerry

jerry — Tue, 12 Feb 2008 20:08:00 +0000

a bartender that works here gave me this book about a year ago. he got it from a friend who does a lot of the things in the book. we have had a lot of bartenders and servers caught stealing over the 5 years that i have worked here. it seems that everyone is running their own scams.