Archive for the ‘Housekeeping’ Category

A Hotel Housekeeper Confesses

Friday, February 20th, 2009

maidBudget Travel ran a great article in their February issue as part of their confessions series.  Read the full article here. The article is written by a hotel room attendant who clearly does not enjoy her job and took every short cut possible from skipping the vacuuming to placing a do not disturb sign on a door or two.

We believe that hotel cleanliness has greatly improved over the last decade or so.  Remember the old days of room attendants washing the drinking glasses in the bathroom sink and having comforters that were cleaned once a year?  Whoever invented the triple sheeted bed deserves an award.  We also love new hotels that skip the bathtubs and just install showers.  I could not imagine taking a bath in a hotel room and doubt many guests ever do.

When you click over to the magazine article, be sure to read the comments at the bottom.  There is some great stuff there!

Guest Room Knocking Etiquette

Tuesday, September 23rd, 2008

Knock

Having stayed in many hotels, we have experienced our share of disturbances.  Unfortunately, many of these disturbances have been caused by the hotel’s staff.  The most awkward and uncomfortable ones come from the knocks and entries at the guest room door.  People treat their guest rooms in a hotel like their bedrooms at home.  Unfortunately, they do not think about the fact that many employees in that hotel have a key to these bedrooms.  On the other hand, many hotel employees do not think of hotel guest rooms as being private to the hotel guests.  Three knocks and a quick key swipe and they have entered the room, too quick for the guest to object. 

Most guests like to be comfortable in their rooms and are not in their normal, public attire.  It is very embarrassing to be seen that way in an unplanned fashion.  Make sure that all employees in your hotel are properly trained in the etiquette of how to properly knock and enter a guest’s room.  Here are some the tips to remember.

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