Outlet Mystery Shopping Services

Don’t need a full Service Experience Audit for the hotel but want to improve service and review internal controls in a particular outlet?  We do individual Outlet Mystery Shops for a fraction of the cost.  You get an informative, customized report for your restaurant, bar, gift shop, or coffee shop to help you improve your service and internal controls.  This program is incredible effective in helping you launch a new program such as a new breakfast program or when you want many visits in a short period of time. 

To request an Outlet Mystery Shopping sample report, email us by clicking on the ‘contact us’ tab.

To see FAQs (frequently asked questions) about our Mystery Shopping Programs, click here.

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Competitor SWOT Analysis

Want an unbiased report that compares your service to your competitor?  Our Competitor SWOT Analysis is just the answer.  We compare your hotel’s strengths and weaknesses with your competition. Our report will help you better position your hotel and gain market share. 

To request more information about our Competitor SWOT Analyst program via email, click on the ‘contact us’ tab.