Five Diamond Hospitality, LLC » Five Diamond Hospitality, Five Diamond Mystery Shopping http://www.fivediamondhospitality.com/site hotel mystery shopping Tue, 07 Feb 2012 21:56:23 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Three Hotel Brands Named Customer Service Champs by BusinessWeek http://www.fivediamondhospitality.com/site/index.php/three-hotel-brands-named-customer-service-champs-by-businessweek/ http://www.fivediamondhospitality.com/site/index.php/three-hotel-brands-named-customer-service-champs-by-businessweek/#comments Tue, 03 Mar 2009 19:20:48 +0000 Five Diamond Hospitality http://www.fivediamondhospitality.com/site/?p=439 Four Seasons Hotels & Resorts (12th place), Ritz-Carlton (5th), and JW Marriott (25th) all made the top 25 of BusinessWeek’s annual best companies for customer service.  All three hotel brands received an ‘A’ on both Quality of Staff and Efficiency of Service.  All three also scored about 50 percent on Definitely Would Recommend Brand.  JW Marriott did the best on Will Definitely Repurchase by scoring 48 percent, a tremendous score for a hotel.

Other travel companies that made the list were Jetblue Airlines (19) and Enterprise Rent-A-Car (16).

businessweek Three Hotel Brands Named Customer Service Champs by BusinessWeek

To view the full list on BusinessWeek’s website, click here.

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